Pullman Grand Zam Zam Hotel (Makkah)


Abraj Al Bait Complex
Central Area Ajyad
Makkah 21955
Saudi Arabia


As of 2013, this hotel is 5 Star rated

Please note, ratings are subject to change.

Basic Amenities

  • Restaurant
  • Disabled/Wheelchair Facilities
  • Parking
  • Room Service
  • VIP, Executive and Luxury Suites

The Pullman ZamZam Hotel is only a short walk away from the Holy Mosque and offers a variety of luxurious studios and executive suites. It features not only a renown a restaurant but also views of the city and the Ka'aba. Masjid Al Haram is roughly 100 metres away.

All the suites at the Pullman ZamZam Hotel are air-conditioned and decorated to high standards. All rooms include a seating lounge with satellite TV and a work desk. With a minibar and a safety deposit box, rest assured that your belongings will remain safe during your entire stay. Some rooms feature panoramic Haram/Kaaba views - be sure to ask about these.

All Grand ZamZam guests have the priviledge to enjoy a buffet breakfast or choose to be served in the privacy of their own rooms. For lunch and dinner it is possible to taste the gourmet cuisine at the hotel restaurant or explore the local restaurants of which there are many to choose from.

A 24-hour reception and car rental services are available with currency exchange services and ATMs. King Abdulaziz International Airport is a mere 100km away.


  • 24-hour front desk
  • Facilities for disabled guests
  • Family rooms
  • Lift/elevator
  • Safety deposit box
  • Luggage storage
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Restaurant (Buffet)
  • Room service, Laundry, Dry cleaning, Currency exchange, Souvenirs/gift shop, Car hire, Tour desk, Fax/photocopying, ATM/cash machine on site, Concierge service, Shuttle service (surcharge), Airport shuttle (surcharge)
  • WiFi is available in public areas and costs SAR 20 per hour.
  • Public parking is possible on site (reservation is not possible) and costs SAR 250 (roughly £45) per day.


  • From 17:00 hours
  • Until 12:00 hours
Cancellation / Prepayment
  • Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
  • Free! All children under 12 years stay free of charge when using existing beds
  • Free! One child under 2 years stays free of charge in a child's cot/crib
  • One older child or adult is charged SAR 250 per person per night in an extra bed
  • The maximum number of extra beds/children's cots permitted in a room is 1
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay
  • Pets are not allowed
  • When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted credit cards
  • American Express, Visa, Euro/Mastercard, Diners Club. The hotel reserves the right to pre-authorise credit cards prior to arrival.

What our customers say about us

We've been able to send many brothers and sisters to experience hajj and umrah, here are some of their comments:

Brother Hashim
We had an amazing experience during our trip and the staff were always there to help us every step of the way. Would recommend!
Brother Nadeem
Our once in a lifetime journey to hajj was the best journey we've ever experienced, with a hotel only a stones throw away from the masjids!
Brother Rabel
My partner and I had an Umrah to remember - we'll make sure that we (and everyone we know) will book with Al Hashmi in the future.

Al Hashmi

Al Hashmi Hajj and Umrah Tours are partners of FCO
The Foreign and Commonwealth Office campaign focusing on travel safety is supported by Al Hashmi, who try and provide their clients with the best and most secure means of travel. We strongly encourage you to visit www.fco.gov.uk/travel for the latest and most up to date information relating to a safe Hajj Package 2019 or Umrah Package 2018 & 2019 journey.

ATOL Protected Hajj and Umrah
Al Hashmi are protected by ATOL, reg no. 9899, which means that your money is safe when buying an ATOL protected air holiday or flight. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

Ministry of Hajj Protected Hajj and Umrah
Al Hashmi are also registered with the Ministry of Hajj to further give you peace of ind and assurance that you are in good hands for your Journey of a lifetime.

Company Registration
Al Hashmi Hajj and Umrah Tours Ltd is a registered company in England and Wales. Company registration no. 987987897. VAT no. 08948546.

Contact Us

Get in Touch

0121 285 0530

Where to find us

Birmingham Hajj Packages
40 Trinity Road
Birmingham B6 6AL
United Kingdom

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